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Are all your items authentic?

Yes, we supply all of our products as authentic and will offer a full refund if you're unhappy with your purchase.

Most of the items we buy come direct from the brands or their authorized distributor.

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Do you offer a warranty?

All products we sell come with a minimum of 12 months warranty unless otherwise stated. Some items can be sent directly to the manufacturer if they are faulty. You will normally receive a warranty booklet with your item if this is the case.

All products come with a 12 month warranty unless stated below:

Eastpak (bags) - 30 years (unless stated on tag)
Nixon - 2 years
Quiksilver (watches) - 2 years
Roxy (watches) - 2 years
SkullCandy - lifetime
Vestal - 3 years
Von Zipper - lifetime

This list is correct when last updated. We may offer other brands with different warranty periods that are not in this list. Warranty periods are covered by the manufacturer in accordance to their terms and conditions.

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Do your prices include VAT?

Yes. There are no hidden extras with us. You simply pay the advertised price plus P&P and that's it.

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