---

99% of orders are sent out within 24 hours.

* UK First Class Delivery - £3.29 - Standard First Class post, normally delivered within 1-3 working days.

* Euro Delivery - £5.99 - Delivery anywhere in Europe. Normally delivered within 2-5 working days

* Worldwide Delivery - £7.19 - Delivery outside of Europe. Normally delivered within 3-7 working days.

If an order is placed before 4pm on a working day and is in stock then you should receive your order the next working day. Any orders placed during a weekend or bank holiday will be sent the very next working day. For more information on next day delivery please click here.

If you have a query regarding delivery please contact us.

We ship most products worldwide. 4pm cut off time does not apply to courier orders. Orders to be delivered by courier should be placed before 1pm.

---

How long does delivery take?

Orders placed before 4pm are usually sent out the same day so you should receive your order the next working day. Otherwise your order will be sent out the next day so you should receive your order within 2 working days. International delivery can take up to 5-7 days. For more information on Next Day delivery please click here.

---

Which courier do you use?

Small orders are sent by Royal Mail. Larger orders are sent by APC for UK deliveries or DHL for International deliveries. Other couriers are available if you require an alternative.

---

---

---

Can I return an unwanted item?

Yes, please return any unwanted items within 14 days. To arrange a return please contact us.

---

What items cannot be returned?

We do not offer refunds on underwear, swimwear, headphones, jewelery, sale items or mixed wholesale lots.
We may offer a replacement in certain circumstances.

---

Who covers the postage charges for me to return an item?

It is your responsibility to cover charges to send items back to us. However there are some exceptions to this rule. We have listed who needs to cover the charges for each circumstance below:

* Incorrect item ordered (customers fault) - customer to cover charges.

* Incorrect item received (i.e ordered a large but received a medium) - we will refund returns charges up to the value stated below.
* Faulty or damaged item received - we will cover charges up to 14 days up to the value stated below. After 14 days the customer will need to cover the charges.
* Item not suitable - customer to cover charges.

To receive a refund of your return costs where appropriate, a copy of your post office receipt must be mailed or emailed to us. We cannot refund charges without proof of costs. The maximum amount of postage we will refund are as follows:

* UK orders. Items valued up to £60 - £2.50
* UK orders. Items valued £60 - £100 - £3.50
* UK orders. Items valued over £100 - £5.50
* Overseas orders. Items valued up to £60 - £4.50
* Overseas orders. Items valued over £60 - £7.50


The above charges are the maximum we will pay for one one return to ensure the most appropriate postage method has been used.

---